REFUND POLICY
At Trapperzz.shop, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.
Eligibility for Refunds:
- Items must be returned within 30 days of delivery.
- Items must be unused, unwashed, and in the same condition as received.
- The original packaging must be intact.
Non-Refundable Items:
- Sale items
- Gift cards
- Personalized or custom-made items
How to Request a Refund:
- Email us at support@trapperzz.shop with your order number and reason for the refund.
- Our team will review your request and provide further instructions.
- Once approved, your refund will be processed within 5-7 business days.
Exchanges: Need a different size or item? Email us at support@trapperzz.shop to arrange an exchange.
Shipping Returns: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.